Local representatives are available to Live Chat with you about all your banking needs weekdays from 8 a.m. to 5 p.m. Simply click on the green Live Chat tag on the lower right side of your screen.
Call Client Support: 1 (865) 429-7521
Text Client Support: 1 (865) 265-2428
24 Hour Expressline Banking: 1 (865) 429-7900
CNB Comment Line: 1 (877) 262-4255
Send a secure message directly to us using the “Conversations” function within your Digital Banking. Simply click on the “Message” icon on your dashboard to get started. Please do not include any confidential information, such as Social Security or account numbers, when submitting a message.
To report a lost or stolen debit card, call:
To order personal checks, use routing number 064202255 and your account number to see available check styles and pricing.
Order business checks and other forms through the Deluxe online catalog.